Below are a selection of testimonials made by Baylis Vauxhall customers.
"First of all we would like to thank you personally [Ryan Nicholls] for all
your help in selecting our car we are delighted with it. As with everything
else a large purchase like a car can be a daunting prospect but you made
this a very simple and enjoyable process. The handover went very smoothly
and our visit to the showroom after about a week to enquire about a couple
of details with you was handled equally as well.
Many thanks once again for all your help and we will hope to see you next
time we decide to change our car."
Mr M & Mrs K, Cheltenham.
"I would just like to thank your sales team, I had a bit of trouble with my
old Vectra and I came into your garage for another car.
From the start I had help from Neil Moon and Sarah Hunt, they were both
really helpful and very nice.
I set a high standard for the car I wanted because of my back trouble, Sarah
was really a very nice sales lady, she went out of her way to find the car I
wanted, and she explained to me all the things on the car, it was first
class service from start to finish, she was first class, please pass on my
thanks to her and also to Neil Moon, they were both first class many thanks
the car is first class.
Also I have always had a first class service from Ashley and his team on the
service desk.
Many thanks for a great service from Vauxhall Baylis Cheltenham."
Mr Cox, Cheltenham.
"Craig gave us very good customer service so we are now getting our other car
serviced with Baylis. "
Mrs Acres, Swindon.
"All members of staff I dealt with at Baylis Cirencester were excellent, the main person I dealt with throughout the sale was Craig Wyatt and he was really great throughout the whole process."
Mr Leah, Cirencester.
"Phil Jaekel was a very efficient and helpful salesman."
Mrs Evans, Stonehouse.
"David Crebbin - First class."
Anon.
"This is just a short note to say thank you for the excellent service provided by Kieran Devery last Thursday, 27th August when we visited your premises to buy a car. He was courteous, efficient, thorough and helpful, and it was clear that he made an effort to ensure that we were not kept waiting any longer than was absolutely necessary while he concluded the transaction. I was also staggered to receive a call the next day, telling me that the car was ready. I have bought all of my previous cars from dealers and they have never been ready the next day! We all know people are quick to criticise and slow to praise, so I wanted to take this opportunity to say that your service is second to none, and Kieran is a credit to your organisation. Thanks again"
Mr Talbot, Gloucester
"May I take this opportunity to express my appreciation of the talents shown by Dan, a young salesman at the Cheltenham branch.
His customer care and professionalism was outstanding. He was an excellent ambassador for your company and far out shone a number of older more mature sales persons I have met over the years."
Ms Palmer, Coleford.
"I just wanted to say, thank you.
You met us when we wandered into the car park that Bank holiday Monday, you helped us with, I believe, impartial and sensible advice, you've been friendly and approachable throughout and made sure the car we really wanted is now sitting in our car park being admired.
I really do appreciate your efforts and I wanted you to know that."
Mr Reed, Cheltenham, proud owner of a brand new Astra
"We would like to 'Thank You' all, for the superb service given to us, regarding the problem with our Vauxhall. Everyone was so helpful and polite and we were treated with understanding and feeling. We felt like VIP customers and so choose to convey our appreciation at the way 'all staff' made us feel. We will if asked, be recommending you to others."
Mr & Mrs Webb, Cheltenham
"I dealt throughout with Kieran Devery who was excellent. I met several other members of staff – all were professional, personable and very welcoming."
Mr Meller, Cheltenham
"Guy Peters, the salesman, was very obliging in everyway, making the purchase of my car a very stress free experience."
Mr Lewis, Watford
"Guy Peters made all of the experience positive. He even re-washed the car before I drove it away as gull droppings had splattered it whilst handover was being completed. This was at the end of the day after other colleggues had gone home. Well done."
Miss Wyatt, Gloucester
"We were greeted by Mr Guy Peters (salesman) whom we found to be most sociable, very patient and put us at ease. He explained every question we asked, his knowledge of our car was explained to us. He gave us ample time to think about the purchase , when we decided he again greeted us very well with a warm smile and kindness. The purchase went through as promised. Since having the car Mr Peters has phone to make sure we are satisfied."
Mr & Mrs Woodward, Gloucester
"Problem with leak in boot but excellent service given dealing with putting it right."
Mrs Dyke, Gloucester
"We were completely looked after and Kieran was very good and listened to everything and did everything to ensure we were completely satisfied. Would deal with Kieran again."
Mr Belfitt, Cinderford
"Staff friendly and only too eager to help. Previous Vauxhall dealership I went to was very pushy."
Miss Byrne, Cheltenham
